Thank You for Shopping with Us!
We are excited to provide you with high-quality pet products. Below you’ll find all the information you need regarding our shipping policies.
Shipping Methods
We offer various shipping methods to ensure you receive your order as quickly and conveniently as possible. Our primary shipping options include:
- Standard Shipping: Typically takes 7-15 business days for delivery.
- Expedited Shipping: Available for quicker delivery, typically within 3-7 business days.
Processing Time
After your order is placed, please allow up to 2-5 business days for processing. During peak seasons or promotional events, processing times may be slightly longer. We strive to keep you updated on your order status and will notify you once your order has shipped.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your cart. We aim to provide affordable shipping options, ensuring you get the best value for your purchase.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your package at any time. If you encounter any issues with tracking, feel free to reach out to our customer support team for assistance.
International Shipping
At this time, we primarily ship within the USA. For inquiries about international shipping options or if you have a specific request, please contact our customer service team.
Order Issues
If you experience any issues with your order, such as delays or damaged items, please reach out to us within 7 days of receiving your order. We are here to assist you and ensure your satisfaction.
Contact Us
For any questions regarding our shipping policies or your order, please contact our customer support team at:
- Email: support@dognotion.com
Thank you for choosing us! We appreciate your business and look forward to serving you.